Headquarters
15120 Enterprise Court
Chantilly, VA 20151
Tel: (703) 227-9696
Fax: (703) 803-3299
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BOBBI LOY-LUSTER
Vice President, Senior Analyst and Director of Client Inquiry
 Bobbi coordinates fulfillment of BIA/Kelsey CAS-related client questions. She identifies project requirements, plans methods to collect information, develops project estimates and provides written reports and presentations. In coordinating fulfillment of client inquiries, Bobbi works closely with BIA/Kelsey’s Research and Consulting group. She is responsible for management of the company’s document library.
Bobbi’s experience spans research, report preparation and consulting. She has been news editor for BIA/Kelsey’s Web site, assistant editor to Context (a newsletter covering online directories and city guides), and she manages the day-to-day operations of BIA/Kelsey’s Web site. Before joining BIA/Kelsey, Bobbi was a reporter for the Trenton (New Jersey) Times.
Bobbi earned a B.A. in English from Rider University and a Master’s in Library Science from Simmons College.
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