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| 8:30 am - 8:45 am | Day 1: What We Learned - Tom Buono, CEO, BIA/Kelsey | ||
| 8:45 am - 9:30 am | DMS '10 Spotlight: The 'Deal a Day' Phenomenon | ||
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The “deal a day” phenomenon has swept the local Web. More than US$300 million has been invested, and BIA/Kelsey estimates that annual revenues will surpass US$2 billion by 2014. Deal a day is pure pay for performance — companies only get paid when they sell an offer. But is there more? Where do directories fit in? Find out more from two leaders in the space. Tim
O’Shaughnessy, CEO and Cofounder, Living Social |
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| 9:30 am - 10:15 am | Making Sense of Major Markets | ||
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Big cities have become tough markets for Yellow Pages in recent years. They’re “too big,” “too diverse” and “too advanced digitally.” Is it time for directory publishers to abandon big cities — and all those consumers — or are they just failing to think creatively enough about the problem? We’ll have a candid discussion with leaders grappling with these questions. Isabelle
Lascombe, Marketing Director, PagesJaunes |
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| 10:15 am - 10:45 am | Networking Refreshment Break | ||
| 10:45 am - 11:15 am | Distributing Directories in a Mixed-Up, Multiproduct, Opt-Out World | ||
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Facing shifting usage patterns, severe cost pressures and a growing movement to legally limit distribution of phone books only to those who say they want one, the distribution business has become more important and complex than ever before. We’ll get some expert views on how this often overlooked side of the business is evolving. Tim
Dinovo, Senior VP, Product Development Corp. |
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| 11:15 am - 11:35 am | The BIA/Kelsey Interview: Ken Ray, VP and CMO, AT&T Advertising Solutions |
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AT&T is the biggest player in global Yellow Pages, and its efforts to innovate across all platforms, from print to Internet Yellow Pages, mobile and social, have influence across the industry. We’ll get a view from the top from one of AT&T’s key strategists. Moderator: Neal
Polachek, President, BIA/Kelsey |
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| 11:35 am - 12:15 pm | Social Media + Yellow Pages = A New Lease on Life? | ||
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Directory publishers worldwide have been investing in ambitious social platforms. Some say they are getting more leads from Facebook than Google; no surprise given Facebook’s recent 500 million user milestone. The goal is to create rich content via consumer reviews and engage with a new set of users otherwise disengaged from Yellow Pages brands. How are these efforts faring? Can Yellow Pages publishers realistically make the shift from traditional to social media? Paul
Dawalibi, President and CEO, Praized Media |
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| 12:15 pm - 1:30 pm | Networking Luncheon in the Exhibit Hall | ||
| 1:30 pm - 2:30 pm | The Future of Digital Yellow Pages | ||
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According to BIA/Kelsey’s most recent global Yellow Pages forecast, digital revenues will account for 39 percent of total revenues by 2014, and will top half of all revenues in many markets well before then. We’ve gathered some of the brightest thinkers in online directories and local search to dissect the online business models being pursued by major directory publishers worldwide. Are these models viable? Are publishers trying to do too much or too little? What must the directory industry do to give itself a fighting chance in the coming years? Eitan
Ackerman, Executive Director, Marketing and Sales Engineering, Amdocs |
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| 2:30 pm - 3:20 pm | |||
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Vertical search has been gradually migrating from its original core of travel, jobs and homes to more explicitly local categories, including home and personal services, retail and professional services. In this special showcase, we’ll get a taste of how some of the more compelling local verticals out there generate content, attract users, form partnerships and, of course, make money. Jim
Delli Santi, CEO and Cofounder, LikeList
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| 3:20 pm - 3:40 pm | The BIA/Kelsey Interview: Lem Lloyd, VP of Channel Sales, Yahoo | ||
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Yahoo has long been a key player in local search and a close partner to directory companies. We’ll ask Yahoo’s channel guru for his take on the evolution of local online sales. Moderator: Peter
Krasilovsky, VP and Program Director, Marketplaces, BIA/Kelsey |
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| 3:40 pm - 4:10 pm | Networking Refreshment Break | ||
| 4:10 pm - 4:45 pm | Web Sites: The Basic Listing of the 2010s? | ||
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Over the years, directory publishers have gone back and forth about hosting SMB Web sites. Are they strategic, or are they a non-core revenue stream? The pendulum seems to be swinging back in favor of the view that Web sites are a strategic necessity. More publishers see owning the Web site as a proxy for owning the relationship with the small-business advertiser. Why? We’ll put that question to a panel of operators. Andy
Klein, Founder, Chairman and CEO, Spotzer |
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| 4:45 pm - 5:30 pm | |||
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These days, it’s hard to find a publisher
that admits to being in the Yellow Pages business. Instead, the narrative
is all about being in the business of delivering quality leads to small-business
customers. So what does this really mean, in practical terms? How does the
transition to a leads-based business affect sales, systems, revenues and
profitability? Ultimately, the question is whether the movement to leads-based
selling is a fundamental shift in the business or just clever marketing.
We’ll ask those who are in the midst of the shift to explain how it
all works. Stephen Gibbons, VP of Marketing, Urban Strategies, Dex One |
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| 5:30 pm - 8:00 pm | Networking Reception | ||
Day One | Day Two - Wednesday, Sept. 15, 2010 | Day Three
Register
Now
For questions or to register by phone, contact Sheila Steinmuller,
client services and
conference support, at 609.512.1021 or e-mail.
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